The Rule of 7: Why Saying It Once Isn’t Enough

2 Min Read
Here’s your public service announcement: saying something once is almost never enough.

Lately I’ve been talking with leaders across different fields, and I keep hearing the same frustration—“Why don’t people just follow the guideline after I explain it?” or “Why do I have to keep repeating myself?”

The truth is, we assume that telling people once will do the trick. That’s wishful thinking. Anyone with kids or in a relationship knows this—telling someone to take their shoes off before they come in the house one time does not mean it’s going to happen every time. Not that I have any personal experience with that or anything…

On top of that, everyone’s dealing with information overload. A report found that people consume on average 74 GB of information a day, the equivalent of about 16 movies worth of information. So if you want your message to land, you’d better hope it’s more like an action-packed thriller than a dull historical documentary.

That’s where the Rule of 7 comes in. As Joe Pulizzi, founder of the Content Marketing Institute, puts it:

“The Rule of 7 (communicating your message 7 times) is a reminder that in a cluttered world, it takes persistence and creativity to break through the noise and make an impact on your audience.”

But here’s the catch: it’s not about repeating the same sentence like a broken record. People learn and process differently, so you’ve got to mix it up—different formats, different angles, always sincere and genuine.

Seven isn’t a magic number—it’s just a starting place. The real key is figuring out what works for your team. And the simplest way to know? Ask them.

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Steve